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Shipping & Handling
We ship via USPS Priority Mail or UPS Ground for orders in the USA. Shipping and handling is $7.50 for the first item and $1.50 for each additional item. Ground shipping is free for orders in the continental USA of $75 or more.
Due to the expense and difficulty of shipping, we are no longer accepting order to ship outside the USA. We are very sorry that we had to do this, but we have had too many packages lost and delayed to continue. Please email us with any questions, or for more information.
Please allow 1-2 weeks for your order to arrive. We ship as quickly as possible and most orders arrive sooner. We will notify you via email when your order ships.
We want you to be happy with your personalized items, so we offer a 100% Satisfaction Guarantee. If you are unhappy with you purchase, we will replace it or refund your money - whatever you prefer. We do ask that you place your order carefully, to avoid mistakes in personalization. Please do not abuse this extraordinary guarantee so we can continue to offer it to other customers.
In the unlikely event that you do need to return an item, please email us for instructions. Returns will not be accepted unless these directions are followed.
We respect your privacy. We will not sell, rent or otherwise disclose any personal information to another company or individual. We do, from time to time, send out new product announcements, sales and specials to our customers via email and regular mail. Let us know if you do not want to receive these notices and we will remove you from our mailing lists.
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